FAQs

🌟 Articles for Clubs & Societies

I'm part of a club or society, how can I take advantage of your special offers?

It's super simple! If you are part of a club or society in Switzerland, we offer unprinted products with discounts of up to 60% depending on the quantity ordered (these prices are without printing). To define your project and print the logo or images of your choice, contact us at info@MoOodMaker.com.

I am not part of a society or club, can I still purchase the items selected for Clubs & Societies?

Absolutely ! The articles selected for Clubs & Societies are also available for individuals. You can order them directly from our online store. There is no minimum quantity required.

What is the return policy for Clubs & Societies items?

You have a 14-day right of return for these items. If you are not satisfied, do not hesitate to let us know.

🍃 Organic Products | Eco-responsible 🍃

What do the labels on some of your t-shirts mean?

Our t-shirts have several labels attesting to their quality and ethics:
  • PETA-Approved Vegan label: Certifies that no tests are carried out on animals.
  • Fair Wear label: Guarantees good working conditions for workers.
  • GOTS label: No pesticides, insecticides or GMOs are used. In addition, this label ensures ecological dyeing and working conditions as well as decent wages for farmers and employees.

How are your t-shirts printed?

We use DTG technology | Direct To Garment. The ink prints directly into the fabric and is absorbed by the fibers, ensuring optimal quality. In addition, our prints are handmade by our team in Europe.

How do I care for my printed t-shirt?

To keep your t-shirt in perfect condition, wash it inside out at 30° with a mild detergent and similar colors. Do not use bleach, bleach, fabric softeners or dry cleaning. If necessary, iron gently on the reverse side.

📦 Delivery & Returns

What are the delivery times for your printed products?

Production of printed products generally takes 4 business days, and delivery takes 4-5 business days.

What is your return policy?

Unprinted products: 14-day right of return
T-shirts and printed products are designed especially for you the moment you place your order. We therefore cannot accept returns or exchanges for these products. However, if you encounter a quality problem, send us a message and we will replace the item as soon as possible.

🛍️ Order & Payment

How to place an order on MoOodMaker.com?

Simply select the items you want, add them to your cart and follow the steps provided to finalize your order. Once your payment has been validated, we will begin preparing your order.

What payment methods do you accept?

We accept the majority of credit cards as well as other secure payment methods. You will find all the options available during the payment process.

Is it safe to order from MoOodMaker.com?

Absolutely ! We use secure payment systems.

🌐 Site & Technology

Can I view MoOodMaker.com on my mobile?

Yes, our site is suitable for all devices, whether it is your computer, your tablet or your smartphone.

💬 Contact us

How can I contact you if I have further questions?

You can send us an email at info@MoOodMaker.com. Our team will be happy to answer you.